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FAQs

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  • Where’s your store? What are your hours of operation?
    You can find us at 131b Beechwood, Ottawa, ON K1L 1M5. Our hours of operation are Monday-Saturday from 10:00am-10:00pm and Sunday from 10:00am-9:00pm.
  • How can I get in touch with you?
    You can email us at contact@munchiescannabis.ca or call us at 613-748-1000.
  • Do I need to bring ID? What kind do you accept?
    Yes, please. We require valid, government-issued photo ID to enter our store. We accept the following: Ontario Driver’s License Ontario Photo Card Passport Canadian Permanent Resident Card Canadian Citizenship Card Certificate of Indian Status Card
  • What type of payments do you accept?
    We currently accept Visa, Mastercard, Interac, and Cash
  • What kind of cannabis products do you sell?
    We have a full selection of flower, pre-rolls, vaporizers, concentrates, edibles, tinctures, topicals, accessories, seeds - basically, if it’s anything related to cannabis, we carry it!
  • Do your prices include HST?
    No, they do not.
  • Can I order online?
    Yes! All online orders will need to be placed in advance by calling into the store or shopping online. You can either pay online or directly when coming to the store. Once you arrive, our staff will ask you for valid, government-issued photo ID and the last four digits of the credit card used if paid online. Curbside orders are ready for pickup 15 minutes after being placed. Pickup orders will only be held until the end of the day they’re ordered. We also deliver! Order Monday - Sunday for same day delivery before 12:00pm. Deliveries over $25 and above are free. Order Monday-Friday before 5pm for same day delivery. Deliveries are from 1pm-3pm & 5pm-7pm Monday - Friday. Deliveries of $50 and over are FREE !!!
  • What’s your return and exchange policy on accessories?
    Unfortunately, we don’t accept returns on cannabis related accessory products, and all sales are final.
  • How old do I have to be to buy cannabis in Ontario?
    The legal age to purchase, grow, use and possess cannabis in Ontario is 19.
  • How much cannabis can I buy at one time? Is there a limit?
    You can buy up to 30 grams of dried cannabis at one time. The limit for pubic possession is also 30 grams.
  • Where can I use cannabis? Can I smoke outside?
    You can smoke and vape in most outdoor places in Ontario with a few exceptions (schools, playgrounds, outside hospitals). Private property is fair game. For all the nitty-gritty rules and regulations, here’s a full breakdown from the Ontario government.
  • Can I bring my cannabis into another province? How much? What about the US?
    You can indeed! All Canadians are allowed to bring up to 30 grams across provincial lines. Just remember that the rules may be different where you’re going (the legal age for consuming cannabis in Quebec is 21, for example). As for taking it into the US, the answer is a resounding NO (at least, not yet). It is still illegal at the federal level in the United States, which means that it’s a crime to try and bring it through TSA (even if you’re travelling to a non-prohibition state like Washington).
  • Can I have cannabis in my car?
    Yes, but…this can get a little tricky. Cannabis in your car must be sealed and “not readily available” to you or anyone in the vehicle (that means unsealed cannabis should be kept in the trunk).
  • Can I grow cannabis at home?
    Yup! Ontario residents can legally own and grow up to four cannabis plants in their private residence.
  • My child/pet accidentally consumed cannabis, what should I do?"
    If your child accidentally consumes any form of cannabis, you should IMMEDIATELY contact the Ontario Poison Control Center (1-800-268-9017). If your pet has accidentally consumed cannabis, you can contact an emergency veterinarian in your area. Luckily, this situation is highly preventable (check out our cannabis education guide (insert link) for more tips on safe storage).
  • How does cannabis interact with alcohol? Is it safe to use them together?
    It’s important to understand that alcohol can ramp up the effects of THC and is generally not recommended.
  • Where can I use cannabis? Can I smoke outside?
    You can smoke and vape in most outdoor places in Ontario with a few exceptions (schools, playgrounds, outside hospitals). Private property is fair game. For all the nitty-gritty rules and regulations, here’s a full breakdown from the Ontario government.
  • Can I bring my cannabis into another province? How much? What about the US?
    You can indeed! All Canadians are allowed to bring up to 30 grams across provincial lines. Just remember that the rules may be different where you’re going (the legal age for consuming cannabis in Quebec is 21, for example). As for taking it into the US, the answer is a resounding NO (at least, not yet). It is still illegal at the federal level in the United States, which means that it’s a crime to try and bring it through TSA (even if you’re travelling to a non-prohibition state like Washington).
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